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Descubre nuestra historia, visión y misión
Nuestra historia
We’re Yulia and Tino — the people behind Madrid New Start.
Tino arrived in Madrid in 2017 at just 22, full of energy and big dreams. He started in Tecnocasa, learned fast, got fired fast too (for being “too honest”), and decided never again to work for someone else. That leap into independence set the tone for everything to come.
Yulia’s path was different. Russian-Spanish, over 20 years in Madrid, fluent in several languages, and with a heart as big as the city, she had already become one of the top rental advisors in town — known for treating every client like family.
We met at Engel & Völkers. What began as mentorship turned into partnership — in life and in business. After years with big names like Engel and later Sotheby’s, we realized this wasn’t us. Agencies gave us logos, not freedom.
The lightbulb moment came over coffee with a client in Paseo de Recoletos. He asked, “Can I see you online?” and we realized we had no real presence, no brand, no story out there — even though we were already managing dozens of properties. That day, Madrid New Start was born.
For us, real estate is about people, trust, and new beginnings. With every client, we share more than keys — we share our network, our ecosystem, and our support long after the deal is done.
That’s our story. Maybe your new story in Madrid is about to start with us.
Nuestra misión
Nuestra misión es ayudarle a comenzar su viaje inmobiliario en Madrid - conectándole con la comunidad y dando a otros la oportunidad de un nuevo comienzo.
Visión
Nuestra visión es conectar hogares, personas y cultura, convirtiendo el sector inmobiliario en un camino para nuevos comienzos.
Nuestros socios
Los grandes comienzos nunca se construyen solos. Por eso trabajamos codo con codo con profesionales fiables y socios creativos que hacen que tu experiencia sea más fluida, enriquecedora e inspiradora.
Socios creativos
Artistas, diseñadores y colaboradores culturales que aportan creatividad a nuestra marca y conectan cada hogar con el espíritu de Madrid.
Socios de servicios
Desde limpiadores y profesionales de mantenimiento hasta expertos en reubicación y agentes externos: nuestros socios de servicios hacen que cada nuevo comienzo sea fluido y sin estrés.
Juan Pérez
Manteniendo cada hogar impecable y listo para entrar a vivir
Marta López
Ayudando a los recién llegados a adaptarse con facilidad en Madrid
Carlos Ruiz
Asegurando que cada propiedad esté en perfectas condiciones
Ana Torres
Aportando creatividad y el espíritu de Madrid a cada proyecto
Cómo podemos ayudar
Great beginnings are never built alone. At Madrid New Start, we go beyond listings: we guide, advise, and connect you with trusted professionals so your move feels smoother, richer, and more inspiring.
Para propietarios
- Professional photos, video & 360º tours to showcase your property
- Full support with visits, screening & paperwork
- Key handover and reliable service partners for maintenance & cleaning
- Continuous guidance — before, during & after the rental or sale
- Access to our trusted network for solutions to any issue
- Exclusive benefit: join the Madrid New Start Club with access to our ecosystem of services & experiences, plus a welcome Gift Card with every transaction
Para quienes buscan hogar
- Personalized guidance to find the right home for you
- Property pre-selection and support with viewings
- Assistance presenting your profile to landlords or sellers
- Market insights and advice through every step
- Access to our trusted partners for legal, renovation & settling-in needs
- Exclusive benefit: join the Madrid New Start Club with access to our ecosystem of services & experiences, plus a welcome Gift Card with every transaction