Privacy Policy
Last updated: August 21, 2025
Website: Madrid New Start (https://madridnewstart.com/)
At Madrid New Start, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services, in compliance with the European Union General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection and Digital Rights (LOPDGDD).
1. Information We Collect
– Personal Data: name, email address, phone number, postal address, and any other details voluntarily provided via forms or communication.
– Usage Data: IP address, browser type, operating system, pages visited, browsing time, and other technical details.
– Cookies: small files stored on your device to enhance navigation, personalize content, and analyze site traffic.
2. Purpose of Data Processing
– Provide and improve our services.
– Handle inquiries, information requests, and support.
– Formalize contracts and issue invoices when applicable.
– Send updates, newsletters, or commercial communications (only with your explicit consent).
– Ensure website security, prevent fraud, and comply with legal obligations.
3. Legal Basis for Processing
– Performance of a contract (when you request or contract our services).
– Your explicit consent (for marketing communications or cookie use).
– Compliance with legal obligations (e.g., tax or rental regulations in Spain).
– Madrid New Start’s legitimate interest in ensuring service security and improving user experience.
4. Data Sharing and Disclosure
– Trusted service providers who operate on our behalf (e.g., payment processors, logistics, hosting, technical maintenance).
– Artists, designers, and external collaborators in the case of cultural or artistic product purchases, only for proper order management.
– Competent authorities when required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
– Enhance functionality and user experience.
– Analyze usage statistics.
– Provide content tailored to user preferences.
– You can manage cookies at any time in your browser settings. See our Cookies Policy for details.
6. Data Security
– We implement technical, organizational, and security measures to protect your data from unauthorized access, loss, or alteration. However, no system is 100% secure, so we cannot guarantee absolute protection.
7. User Rights
– Access your personal data.
– Rectify inaccurate or incomplete data.
– Request deletion of your data (‘right to be forgotten’).
– Restrict or object to data processing.
– Request data portability to another provider.
– Withdraw consent at any time.
– To exercise these rights, contact us at [email protected]. If your rights are not respected, you may file a complaint with the Spanish Data Protection Agency (AEPD).
8. Third-Party Links
– Our website may include links to third-party websites. We are not responsible for their privacy practices or external content.
9. Link to Terms and Conditions
– For details on website use, operations, and contracting, please review our Terms and Conditions: https://madridnewstart.com/terms-and-conditions/
10. Changes to this Privacy Policy
– We may update this Privacy Policy periodically. The most current version will always be available on this page with its update date.
11. Contact Us
– If you have any questions about this Privacy Policy, please contact us at:
– 📍 Madrid, Spain